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Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
Description
Your customer simply takes out their phone, taps on your associate’s avatar, and chooses the desired tip amount while keeping a safe distance. Once they press the “tip” button, the amount is instantly credited to the shared team or individual account of the associate. This allows you or your accountant to monitor tips in real time, as the app automatically distributes the tips among your staff members. After the transaction, both the associate and the customer can part ways in mere seconds, avoiding the risks associated with handling cash that may carry germs. With this system, your team can receive tips from anyone, at any location, and at any time, effectively reducing the chances of missed opportunities when customers do not have cash on hand. This also streamlines payment processes, which can lead to an increase in tips overall. Furthermore, our app referral program provides an additional way for your staff to boost their earnings. By implementing socially distanced tipping, you keep your team safe and healthy, ensuring that customers can tip with the same ease as if they were using cash from their wallets or money clips. Ultimately, this modern approach to tipping enhances the overall customer experience while supporting your staff's financial success.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Vendor Details
Company Name
TipTapGo
Website
www.tiptapgo.io
