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Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
Description
TEZ's SMS Valet® enhances valet services by integrating them with digital technology. Upon arrival, guests receive a welcoming text message on their mobile devices, ensuring their vehicles are ready and waiting at the valet area. By simply clicking a link sent to them, guests can request their cars conveniently. The system is designed to be intuitive, allowing customers to pay for valet services directly through their phones rather than using cash. With an efficient automated four-step process tailored for valet operators, SMS Valet® optimizes operations while facilitating quick online tipping and payments. Each package comes equipped with all the necessary tools to make the shift to a ticketless payment system seamless and straightforward. This innovative approach not only enhances the guest experience but also improves the overall efficiency of valet services.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Pay
No
Google Pay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Vendor Details
Company Name
TEZ
Founded
2011
Country
United States
Website
www.smsvalet.com
Product Features
Product Features
Parking Management
Access Controls
No
Appeals Management
No
Citation Tracking
No
Custom Vehicle Owner Alerts
Yes
Damage Tracking
Yes
Electronic Tire Chalking
No
Event Management
Yes
Loyalty Program
Yes
Mobile Parking Signs
No
Payment Processing
Yes
Permit Management
No
Receipt Management
Yes
Reservations Management
No
Revenue Management
Yes
Ticketing
No
Tow Management
No
Violation Tracking
No
