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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.

Description

RoomKeyPMS is a cloud-based property management system specifically designed to assist hotels in efficiently locating, attracting, and overseeing their guests. By offering features like housekeeping coordination, front desk operations, property oversight, and guest relations management, RoomKeyPMS enhances hotel workflows, enabling hoteliers to handle guests, staff, and bookings smoothly. Additionally, its mobile-optimized booking engine empowers users to secure and manage reservations instantly from any device, ensuring maximum flexibility and convenience. This comprehensive system ultimately fosters improved guest experiences and operational efficiency for hotels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akia No 
Apple Pay Yes 
Canary Digital Tipping No 
Cendyn CMS No 
Cendyn Loyalty No 
Cendyn Revintel No 
Google Pay Yes 
H&L POS No 
IDeaS G3 RMS No 
MYOB No 
OpenKey No 
QuickBooks Online No 
Snapfix No 
Wave RMS No 
Whistle Messaging No 
eSigner for eContracts No 
xcelerates No 

Integrations

Akia Yes 
Apple Pay No 
Canary Digital Tipping Yes 
Cendyn CMS Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Google Pay No 
H&L POS Yes 
IDeaS G3 RMS Yes 
MYOB Yes 
OpenKey Yes 
QuickBooks Online Yes 
Snapfix Yes 
Wave RMS Yes 
Whistle Messaging Yes 
eSigner for eContracts Yes 
xcelerates Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Unifocus

Country

United States

Website

www.unifocus.com/gratitude

Vendor Details

Company Name

RSI Group

Founded

1978

Country

Canada

Website

roomkeypms.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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