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Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
Description
Modernizing the process of digital tipping and feedback, along with instant payouts, tax reporting, and compliance, has transformed the hospitality industry. Utilizing QR codes and kiosks for digital tipping enables guests to reward staff quickly without needing to download an app. This system grants employees immediate access to their earnings, which can boost effective wages by as much as 20%, greatly enhancing employee retention. By minimizing barriers to tipping, Grazzy facilitates flexible options for tip distribution, allowing funds to be sent directly to employee-linked debit cards, via ACH bank transfer, or included in payroll. This innovative approach significantly lowers costs associated with retention and recruitment while increasing employee income. Streamlining this process not only mitigates risks but also provides customers with the ease of digital tipping solutions. Additionally, automatic distribution of credit card tips ensures employees receive their payments without delay, making it an attractive proposition for top talent seeking higher earnings that are readily accessible. Ultimately, this modern tipping solution not only benefits employees but also enhances the overall customer experience, fostering loyalty and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Global Payroll
No
Apple Pay
Yes
Google Pay
Yes
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
Integrations
ADP Global Payroll
Yes
Apple Pay
No
Google Pay
No
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Vendor Details
Company Name
Grazzy
Website
www.grazzy.com
