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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Your customer simply takes out their phone, taps on your associate’s avatar, and chooses the desired tip amount while keeping a safe distance. Once they press the “tip” button, the amount is instantly credited to the shared team or individual account of the associate. This allows you or your accountant to monitor tips in real time, as the app automatically distributes the tips among your staff members. After the transaction, both the associate and the customer can part ways in mere seconds, avoiding the risks associated with handling cash that may carry germs. With this system, your team can receive tips from anyone, at any location, and at any time, effectively reducing the chances of missed opportunities when customers do not have cash on hand. This also streamlines payment processes, which can lead to an increase in tips overall. Furthermore, our app referral program provides an additional way for your staff to boost their earnings. By implementing socially distanced tipping, you keep your team safe and healthy, ensuring that customers can tip with the same ease as if they were using cash from their wallets or money clips. Ultimately, this modern approach to tipping enhances the overall customer experience while supporting your staff's financial success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 
PayPal No 

Integrations

Apple Pay No 
Google Pay No 
PayPal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

TipTapGo

Website

www.tiptapgo.io

Product Features

Product Features

Alternatives

Alternatives