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Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Effortlessly managing and distributing cashless tips is not only simple and cost-effective but also enhances the overall tipping experience. You can conveniently send tips directly through credit cards and various digital payment platforms. Tips often serve as an overlooked yet valuable source of feedback, providing insights about service quality and staff performance. Our solution offers a seamless, paperless method for tipping that does not require any additional apps. Designed with customization in mind, every feature can be tailored to meet your specific needs. This platform is perfect for servers, bartenders, artists, and anyone else who relies on gratuities. For businesses or team leaders looking to create a digital tip jar for their employees, we have developed the ultimate tool to support both you and your staff. We encourage you to not only use our product but also share your experiences with us. By facilitating instant digital tips and donations from customers, you can easily gather feedback and reviews with each transaction. Manage all of your tips and associated data through a user-friendly dashboard, whether you work alone or collaborate with colleagues in TackPay's digital tip jars. Additionally, this innovative approach helps foster a sense of community and support among staff members.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 
Alipay No 
Bancontact No 
UnionPay No 
giropay No 

Integrations

Apple Pay Yes 
Google Pay Yes 
Alipay Yes 
Bancontact Yes 
UnionPay Yes 
giropay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

TackPay

Website

www.tackpay.net

Product Features

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Alternatives

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