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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

With a quick scan of a QR code, guests can instantly access their bill and make payments in mere seconds, allowing your team to dedicate more time to enhancing service quality. A single QR code streamlines order placement and payments through innovative digital menus, covering everything from start to finish. Additionally, Sunday offers enticing tips that surpass your current earnings, helping to attract, reward, and retain your staff effectively. Take your business a step further by implementing a customized loyalty program that incentivizes repeat visits and fosters customer commitment. Digital menus not only promote quicker reordering but also increase overall spending per customer. This system is also the quickest method to boost your Google reviews, gather feedback, and generate valuable insights for improvement. Utilizing QR codes is essential for this system to operate effectively; typically, each table is assigned a unique QR code that automatically updates the corresponding bill. By partnering with Sunday, you gain access to a comprehensive backend dashboard that enables you to monitor tables and payments in real time, and leverage this data to uncover critical insights about your business's performance and customer behavior. This powerful tool ensures that you stay informed and can make data-driven decisions to enhance your operations continuously.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 

Integrations

Apple Pay No 
Google Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

Sunday

Website

sundayapp.com

Product Features

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Alternatives

Alternatives

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