Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
Manage labor costs from a single screen "Labor Center", which layers scheduling, time punches, real-time sales from your POS, and projected vs actual labor analytics, all departments/locations in a single screen. Tips are pulled directly from the POS and distributed or pooled according to your rules. SpotOn Teamwork, formerly Dolce, handles tip pooling based on any time increment and point weighting. It also handles complex tip waterfalls based upon % tip or % sales tip-outs for support positions. Export gratuity data (cc, auto-gratuity, cash) directly to payroll. Manage all locations from a single account. View individual location data or a rollup of sales and labour data across all locations. Manage employees across multiple locations. Payroll data is available for single or multiple EINs. Employees can view their schedules, punches in time, and tips. Trade or swap shifts and submit availability/time-off. Receive alerts. Dialogue with management Employers enjoy mobile management.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Celergo
No
ADP DataCloud
No
ADP Enterprise HR
No
ADP Global Payroll
No
ADP Learning Management
No
ADP Mobile Solutions
No
ADP Next Gen HCM
No
ADP Onboarding
No
ADP Retirement Services
No
ADP StandOut
No
Integrations
ADP Celergo
Yes
ADP DataCloud
Yes
ADP Enterprise HR
Yes
ADP Global Payroll
Yes
ADP Learning Management
Yes
ADP Mobile Solutions
Yes
ADP Next Gen HCM
Yes
ADP Onboarding
Yes
ADP Retirement Services
Yes
ADP StandOut
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
SpotOn
Founded
2017
Country
United States
Website
www.dolcesoftware.com
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
Yes
Table Management
No
Wait List Management
No
Waitstaff Management
Yes