Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
JustTip takes Tronc and tipping off your plate. We build custom tip split rules with each business, based on how the team actually works, rather than dropping operators into a generic template. Splits can run by role, shift, department, hours, points or any combination. Hundreds of UK hospitality businesses use it, from single-site independents to multi-site groups with complex teams across venues. As an HMRC-registered Troncmaster, JustTip is Tipping Act 2023 compliant by default, with every distribution rule, written policy and audit record generated automatically. Because tips flow through the Tronc rather than payroll, employers save 15% in NIC and employees save 8% on every tip. Staff are paid into their bank accounts and get a personal dashboard showing exactly what they've earned. Managers get their Sundays back, finance teams get clean reporting, and the whole team trusts the numbers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Alkimii
No
Apple Pay
Yes
Bizimply
No
Fourth
No
Google Pay
Yes
Lightspeed Restaurant
No
Square for Restaurants
No
SumUp
No
myPOS
No
Integrations
Alkimii
Yes
Apple Pay
No
Bizimply
Yes
Fourth
Yes
Google Pay
No
Lightspeed Restaurant
Yes
Square for Restaurants
Yes
SumUp
Yes
myPOS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
£8.99 per month
Custom pricing available
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
JustTip
Founded
2021
Country
United Kingdom
Website
justtip.net