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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

JustTip takes Tronc and tipping off your plate. We build custom tip split rules with each business, based on how the team actually works, rather than dropping operators into a generic template. Splits can run by role, shift, department, hours, points or any combination. Hundreds of UK hospitality businesses use it, from single-site independents to multi-site groups with complex teams across venues. As an HMRC-registered Troncmaster, JustTip is Tipping Act 2023 compliant by default, with every distribution rule, written policy and audit record generated automatically. Because tips flow through the Tronc rather than payroll, employers save 15% in NIC and employees save 8% on every tip. Staff are paid into their bank accounts and get a personal dashboard showing exactly what they've earned. Managers get their Sundays back, finance teams get clean reporting, and the whole team trusts the numbers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alkimii No 
Apple Pay Yes 
Bizimply No 
Fourth No 
Google Pay Yes 
Lightspeed Restaurant No 
Square for Restaurants No 
SumUp No 
myPOS No 

Integrations

Alkimii Yes 
Apple Pay No 
Bizimply Yes 
Fourth Yes 
Google Pay No 
Lightspeed Restaurant Yes 
Square for Restaurants Yes 
SumUp Yes 
myPOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£8.99 per month
Custom pricing available
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

JustTip

Founded

2021

Country

United Kingdom

Website

justtip.net

Product Features

Product Features

Alternatives

Alternatives

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