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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Introducing a comprehensive digital tipping solution from the world's foremost expert in gratuity management, designed to seamlessly integrate digital tips with all time and attendance systems as well as payroll functionalities. This innovative platform enhances employee earnings by facilitating contactless tipping through InstaTip, which allows guests to conveniently tip by scanning a distinctive QR code using their mobile wallets or card payments. The system automatically computes tips, whether they're from individual contributions or pooled resources, and distributes them to staff through a direct connection with your payroll infrastructure. InstaTip effortlessly links with your timekeeping and payroll applications via an application interface, ensuring a smooth experience for both guests and staff. Guests can effortlessly pay tips without needing to download any additional applications, while your organization's specific guidelines dictate the distribution of these gratuities. Furthermore, this advanced process guarantees automatic reconciliation of tips, maintaining compliance with regulations. The solution offers complete transparency regarding tip allocation for employees, ensuring that whether tips are pooled or given directly, they are efficiently integrated into the reconciliation framework for adherence to compliance standards, fostering trust and clarity within the team. This approach not only streamlines the tipping process but also reinforces employee satisfaction through fair and visible compensation practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 

Integrations

Apple Pay No 
Google Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

Evention

Country

United States

Website

www.eventionllc.com/instatip/

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