Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Enhance employee retention by boosting wages through our secure digital tipping platform while simultaneously collecting valuable insights to elevate the guest experience. Hifive handles all the complexities involved, from payment processing to team payouts, allowing you to concentrate on what truly matters. We gather and assess customer feedback, enabling you to make data-driven decisions for your business. Tailored to fit your brand, Hifive offers a fully customizable service, including a white-labeled option that ensures your customers remain within your brand's ecosystem. The user experience is seamless; customers can engage with Hifive effortlessly by scanning a QR code or clicking a link, eliminating the need for app downloads or account creation. Recognizing the uniqueness of each business, we provide personalized integrations with your existing software systems. Additionally, our dedicated support team is ready to assist you during business hours with any inquiries you may have, ensuring a smooth and efficient experience for all users. This commitment to support reflects our dedication to helping you thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Cash App No 
Google Pay Yes 
PayPal No 
Venmo No 

Integrations

Apple Pay No 
Cash App Yes 
Google Pay No 
PayPal Yes 
Venmo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

Hifive

Country

United States

Website

hifivecommunity.com

Product Features

Alternatives

Alternatives

Gratitude Reviews

Gratitude

Unifocus