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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Modernizing the process of digital tipping and feedback, along with instant payouts, tax reporting, and compliance, has transformed the hospitality industry. Utilizing QR codes and kiosks for digital tipping enables guests to reward staff quickly without needing to download an app. This system grants employees immediate access to their earnings, which can boost effective wages by as much as 20%, greatly enhancing employee retention. By minimizing barriers to tipping, Grazzy facilitates flexible options for tip distribution, allowing funds to be sent directly to employee-linked debit cards, via ACH bank transfer, or included in payroll. This innovative approach significantly lowers costs associated with retention and recruitment while increasing employee income. Streamlining this process not only mitigates risks but also provides customers with the ease of digital tipping solutions. Additionally, automatic distribution of credit card tips ensures employees receive their payments without delay, making it an attractive proposition for top talent seeking higher earnings that are readily accessible. Ultimately, this modern tipping solution not only benefits employees but also enhances the overall customer experience, fostering loyalty and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll No 
Apple Pay Yes 
Google Pay Yes 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 

Integrations

ADP Global Payroll Yes 
Apple Pay No 
Google Pay No 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

Grazzy

Website

www.grazzy.com

Product Features

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Alternatives

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