Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores.
Grassfish specialises in In-Store Experience Management (IXM), connecting physical stores with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment.
At the core of its offering is the Grassfish IXM Platform, designed to orchestrate digital experiences across stores and integrate with systems such as POS, CRM, ERP, PIM and DAM. The platform supports use cases including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH).
Alongside its technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. The company works with global brands, retailers and an ecosystem of partners to design and operate connected in-store experiences at enterprise scale.
Founded in 2005, Grassfish has over two decades of experience in digital in-store and supports more than 200,000 digital touchpoints for over 1,500 brands. With teams across Europe, Grassfish works with global brands including BMW, Porsche, Co-op UK and Schindler.
Description
Interact with your clientele at various stages—whether in-store, after their purchases, or through online platforms. Analyze which marketing efforts generated profits and refine them accordingly. Aim to reach every customer who has made a purchase at your brick-and-mortar location, categorizing them based on anticipated behaviors. The installation of Weezmo is quick and straightforward, and once it's set up, the most significant change you’ll experience is the capability to issue digital receipts. We prioritize your privacy and adhere to current data protection regulations. Your information is securely stored and can be accessed from our platform or your preferred platform. We are committed to understanding our customers' requirements and remain alert to industry trends. Our team includes a dedicated Customer Success Manager (CSM) to assist you with inquiries and provide guidance. By employing a unique identifier, we link every attribution point—such as social media channels, eCommerce platforms, physical locations, and digital receipts—to offer you comprehensive insights into your customers' experiences, transforming these interactions into valuable engagement opportunities. This approach not only enhances customer relationships but also boosts your overall marketing effectiveness.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Azure
Yes
Microsoft Exchange
Yes
OPTICON
Yes
Qudini
Yes
SAP ERP
Yes
Integrations
Microsoft Azure
No
Microsoft Exchange
No
OPTICON
No
Qudini
No
SAP ERP
No
Pricing Details
Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Grassfish
Founded
2005
Country
Sweden, Austria, Germany, Norway
Website
www.grassfish.com
Vendor Details
Company Name
Weezmo
Country
Australia
Website
www.weezmo.com
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes
People Counting
API
Yes
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes