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features
design
support

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Description

Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores. Grassfish specialises in In-Store Experience Management (IXM), connecting physical stores with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment. At the core of its offering is the Grassfish IXM Platform, designed to orchestrate digital experiences across stores and integrate with systems such as POS, CRM, ERP, PIM and DAM. The platform supports use cases including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH). Alongside its technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. The company works with global brands, retailers and an ecosystem of partners to design and operate connected in-store experiences at enterprise scale. Founded in 2005, Grassfish has over two decades of experience in digital in-store and supports more than 200,000 digital touchpoints for over 1,500 brands. With teams across Europe, Grassfish works with global brands including BMW, Porsche, Co-op UK and Schindler.

Description

Interact with your clientele at various stages—whether in-store, after their purchases, or through online platforms. Analyze which marketing efforts generated profits and refine them accordingly. Aim to reach every customer who has made a purchase at your brick-and-mortar location, categorizing them based on anticipated behaviors. The installation of Weezmo is quick and straightforward, and once it's set up, the most significant change you’ll experience is the capability to issue digital receipts. We prioritize your privacy and adhere to current data protection regulations. Your information is securely stored and can be accessed from our platform or your preferred platform. We are committed to understanding our customers' requirements and remain alert to industry trends. Our team includes a dedicated Customer Success Manager (CSM) to assist you with inquiries and provide guidance. By employing a unique identifier, we link every attribution point—such as social media channels, eCommerce platforms, physical locations, and digital receipts—to offer you comprehensive insights into your customers' experiences, transforming these interactions into valuable engagement opportunities. This approach not only enhances customer relationships but also boosts your overall marketing effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure Yes 
Microsoft Exchange Yes 
OPTICON Yes 
Qudini Yes 
SAP ERP Yes 

Integrations

Microsoft Azure No 
Microsoft Exchange No 
OPTICON No 
Qudini No 
SAP ERP No 

Pricing Details

Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Grassfish

Founded

2005

Country

Sweden, Austria, Germany, Norway

Website

www.grassfish.com

Vendor Details

Company Name

Weezmo

Country

Australia

Website

www.weezmo.com

Product Features

Digital Signage

Automatic Player Updates Yes 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor Yes 

People Counting

API Yes 
Anonymous Counting No 
Benchmarking No 
Car Counting No 
Conversion Tracking No 
Data Export No 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection No 
Reporting / Analytics No 
Retail Counting No 
Staff Exclusion No 
WiFi Tracking No 
Zone / Area Monitoring No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Alternatives

Alternatives

FrontFace Reviews

FrontFace

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