Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models.
Key components:
Conversational AI Platform
- Natural Language understanding
- Retrieval and augmented generation pipeline or RAG pipeline
- Speech to Text Engine
- Text-to-Speech Engine
- Channels connectivity
API Builder
Visual Flow Builder
Pro-active outreach conversations
Conversational Analytics
- Deploy anywhere (SaaS, Private Cloud, On-Premises).
- Single-tenancy / multi-tenancy
- Multiple language AI
Description
Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps.
Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services.
Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS AI Services
Yes
Avaya Aura
Yes
ChatGPT
Yes
Facebook
Yes
Freshdesk
Yes
GENESYS
Yes
Google
Yes
Instagram
Yes
LINE
Yes
Salesforce
Yes
Integrations
AWS AI Services
No
Avaya Aura
No
ChatGPT
No
Facebook
No
Freshdesk
No
GENESYS
No
Google
No
Instagram
No
LINE
No
Salesforce
No
Pricing Details
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
On-Premises version is
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Graphlogic
Founded
2023
Country
Serbia
Website
graphlogic.ai/
Vendor Details
Company Name
Nuacem AI
Founded
2016
Country
India
Website
nuacem.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
Yes
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
Yes
Tokenization
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes