Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.
Description
Organizations that implement external whistleblowing hotlines significantly improve their chances of uncovering fraud through anonymous tips, leading to faster detection and a reduction in costs by as much as 50%, according to ACFE 2016. Recognizing that each organization has unique needs, we invest the effort to fully comprehend your specific requirements, ensuring you receive comprehensive support to establish and sustain an effective whistleblowing program. Our online tools have been specifically designed for Whistleblower Protection Officers, facilitating greater efficiency and effectiveness in their roles. All resources are consolidated within a single, centralized platform, enabling enhanced oversight, streamlined management of disclosures, improved documentation, and detailed reporting and benchmarking capabilities. Individuals who report concerns through Your Call are assured that their voices are heard, their opinions valued, and their identities safeguarded. Our team of trained Officers not only possesses the necessary experience but also exhibits emotional intelligence, allowing them to handle sensitive issues with care. We are committed to fostering a supportive service that cultivates a welcoming and trusting atmosphere for those who decide to come forward and share their experiences. By prioritizing a human-centered approach, we strive to encourage more individuals to speak out against wrongdoing.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grapevine
Founded
2001
Country
Australiia
Website
www.whistleblowerhotline.com.au
Vendor Details
Company Name
Your Call
Founded
2004
Country
Australia
Website
www.whistleblowing.com.au/about/what-we-do/
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation