Average Ratings 1 Rating

Total
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Grandstream Wave is a complimentary softphone application that enables users to initiate and receive voice calls via up to six different business or residential SIP accounts on any Android device, no matter where they are in the world. It is compatible with a range of codecs such as G.711µ/a, G.722 (HD audio), G.726-32, G.729, GSM, iLBC, Opus, and Speex, ensuring high-quality communication. The app boasts robust security features, including SIP over TLS and encryption options with 128/256-bit SRTP. Users can participate in audio conferences with up to six participants and utilize 24 virtual BLF keys, making it ideal for team collaboration. It supports the management of six SIP accounts and offers seamless integration with mobile devices, incorporating features like contact lists, call history, and customizable ringtones. Furthermore, it includes advanced enterprise capabilities such as IP PBX integration, BLF, call transfer and pickup, call recording via UCM, and LDAP support. Users can benefit from automatic call forwarding that adjusts based on time and geographic rules, enhancing flexibility. The app also fully integrates with Grandstream’s UCM-series of IP PBXs and allows users to effortlessly create QR codes for automatic provisioning. In addition, it facilitates voice channel switching among Bluetooth, earphones, speakerphones, and 3.5mm headsets, while also supporting two-way video calls using SIP and the H.264 video codec, making it a versatile communications tool. Overall, Grandstream Wave provides a comprehensive solution for both personal and professional communication needs.

Description

You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States. Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment. This is the Insider Telecom difference. Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you. We want you to feel confident that you are working with the right platform.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DIDforSale
LDAP
Orna
QueueMetrics
Servme
Telnyx
ViiBE
Xinix

Integrations

DIDforSale
LDAP
Orna
QueueMetrics
Servme
Telnyx
ViiBE
Xinix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$17.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grandstream Networks

Country

United States

Website

www.grandstream.com

Vendor Details

Company Name

Insider Telecom

Founded

2011

Country

United States

Website

www.insidertelecom.com

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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