Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conversation Intelligence
Grain was designed with mid-market sales teams in mind. Transform customer conversations into revenue drivers, automatically identify coaching opportunities, capture insights, and auto-update your CRM to keep your deals moving forward. It’s free to use, simple to set up, and cost-effective for your entire company.
Superpower your AEs
Automatically update CRM properties, spot winning patterns using our “deals” feature, and move more deals to close with our…. Generate follow-up emails in one click using the context of your meetings with the potential client. Instantly sync your meeting summary and conversation data to your CRM.
Change Customer Success
Send AI-driven customer feedback to sales, product, or leadership with a click. Easily highlight, organize, and share customer insights to stay aligned on customer needs. Use Grain’s Trackers, Ask, and MCP integrations to identify customer sentiment, requests, and milestones.
Build Better Products
Use your meeting content to create context-informed deliverables including product briefs, roadmaps, and summarizations. Keep your team aligned with auto-send Slack updates containing decisions and next steps. Transform content into organized sprints with AI features that will help you focus on building your next big product.
Description
You can improve your priorities by using a feedback portal, research repository and meeting recording.
Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Linear
Yes
Slack
Yes
Zapier
Yes
Zoom
Yes
Adapt
Yes
Aircall
Yes
Asana
Yes
Gmail
Yes
Google Meet
No
Intercom
No
Integrations
Linear
Yes
Slack
Yes
Zapier
Yes
Zoom
Yes
Adapt
No
Aircall
No
Asana
No
Gmail
No
Google Meet
Yes
Intercom
Yes
Pricing Details
Free
Freemium
Free Trial
No
Free Version
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Grain
Founded
2018
Country
United States
Website
grain.com
Vendor Details
Company Name
Productlane
Country
Germany
Website
productlane.com
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
Yes
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
Yes
Screen Capture
Yes
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Transcription
AI / Machine Learning
Yes
Annotations
Yes
Audio/Video File Upload
Yes
Automatic Transcription
Yes
Collaboration Tools
Yes
File Sharing
No
For Manual Transcription
No
Full Text Search
Yes
Multi-Language Support
Yes
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
Yes
Timecoding
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
No