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features
design
support

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Description

Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform customer conversations into revenue drivers, automatically identify coaching opportunities, capture insights, and auto-update your CRM to keep your deals moving forward. It’s free to use, simple to set up, and cost-effective for your entire company. Superpower your AEs Automatically update CRM properties, spot winning patterns using our “deals” feature, and move more deals to close with our…. Generate follow-up emails in one click using the context of your meetings with the potential client. Instantly sync your meeting summary and conversation data to your CRM. Change Customer Success Send AI-driven customer feedback to sales, product, or leadership with a click. Easily highlight, organize, and share customer insights to stay aligned on customer needs. Use Grain’s Trackers, Ask, and MCP integrations to identify customer sentiment, requests, and milestones. Build Better Products Use your meeting content to create context-informed deliverables including product briefs, roadmaps, and summarizations. Keep your team aligned with auto-send Slack updates containing decisions and next steps. Transform content into organized sprints with AI features that will help you focus on building your next big product.

Description

You can improve your priorities by using a feedback portal, research repository and meeting recording. Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Linear Yes 
Slack Yes 
Zapier Yes 
Zoom Yes 
Adapt Yes 
Aircall Yes 
Asana Yes 
Gmail Yes 
Google Meet No 
Intercom No 
JAX Yes 
Motileo Yes 
Nango Yes 
Neyox Yes 
Stackreaction Yes 
Syncly Yes 
Teamgate CRM Yes 
Trello Yes 
Workers by Delos Yes 
viaSocket No 

Integrations

Linear Yes 
Slack Yes 
Zapier Yes 
Zoom Yes 
Adapt No 
Aircall No 
Asana No 
Gmail No 
Google Meet Yes 
Intercom Yes 
JAX No 
Motileo No 
Nango No 
Neyox No 
Stackreaction No 
Syncly No 
Teamgate CRM No 
Trello No 
Workers by Delos No 
viaSocket Yes 

Pricing Details

Free
Freemium
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grain

Founded

2018

Country

United States

Website

grain.com

Vendor Details

Company Name

Productlane

Country

Germany

Website

productlane.com

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording Yes 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Transcription

AI / Machine Learning Yes 
Annotations Yes 
Audio/Video File Upload Yes 
Automatic Transcription Yes 
Collaboration Tools Yes 
File Sharing No 
For Manual Transcription No 
Full Text Search Yes 
Multi-Language Support Yes 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor Yes 
Timecoding Yes 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback No 

Alternatives

Alternatives