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Description
Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.
Description
The shift to working from home (WFH) has become a fundamental aspect of the new normal due to the COVID pandemic. For organizations, the ability for employees to work remotely has become essential to maintain operations, serve clients effectively, and manage risks. To support this transition, GRACE offers a solution. La Meer’s GRACE platform, which stands for governance, risk, and compliance for the enterprise, is a cloud-based system tailored specifically for the financial sector, including banks, broker-dealers, wealth advisory firms, alternative investments, and asset management companies. This all-encompassing cloud solution empowers organizations and their teams to provide uninterrupted client service while ensuring comprehensive oversight, compliance, and risk management regardless of location. Additionally, the GRACE platform's modular design enables clients to choose and pay only for the specific modules or functionalities that meet their unique needs, making it a flexible choice for businesses of all sizes. Ultimately, GRACE positions organizations to adapt seamlessly to the evolving demands of the financial landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook Messenger
No
LINE
No
Viber
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nevotek
Founded
2001
Country
United States
Website
www.nevotek.com/grace
Vendor Details
Company Name
La Meer
Founded
2010
Country
United States
Website
lameerinc.com
Product Features
Product Features
Financial Risk Management
Compliance Management
No
Credit Risk Management
No
For Hedge Funds
No
Liquidity Analysis
No
Loan Portfolio Management
No
Market Risk Management
No
Operational Risk Management
No
Portfolio Management
No
Portfolio Modeling
No
Risk Analytics Benchmarks
No
Stress Tests
No
Value At Risk Calculation
No
GRC
Auditing
No
Disaster Recovery
No
Environmental Compliance
No
IT Risk Management
No
Incident Management
No
Internal Controls Management
No
Operational Risk Management
No
Policy Management
No
