Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GraTrack is an all-in-one software solution for managing tip tracking and gratuities, eliminating the need for cash payments and cumbersome spreadsheets in payroll processes. With multiple options for tip pooling or direct distribution, GraTrack ensures that all tip income is efficiently processed and reported. Navigating the complexities of gratuity law can be challenging, but GraTrack effectively maintains compliance while monitoring all earned tips. This gratuity management software is tailored to enhance the distribution process in various dining settings, including fine dining, full-service restaurants, and fast-casual establishments. By cutting down the weekly management time to about 30 minutes, GraTrack alleviates the burdens of cash handling and data entry. Managers no longer have to engage in repetitive cash counting or tedious spreadsheet updates for tracking tips. Furthermore, incorporating tips into payroll for servers, bartenders, and support staff not only streamlines operations but also allows for better management of cash reserves, thereby decreasing the risk of theft. Ultimately, GraTrack empowers businesses to focus on enhancing customer service while simplifying their gratuity management.
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Apple Pay
No
Google Pay
No
Heartland Restaurant
Yes
MobileBytes KDS
Yes
Toast POS
Yes
Integrations
Aloha Cloud by NCR Voyix
No
Apple Pay
Yes
Google Pay
Yes
Heartland Restaurant
No
MobileBytes KDS
No
Toast POS
No
Pricing Details
$349 per site
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GraTrack
Website
gratrack.com
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net