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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GraTrack is an all-in-one software solution for managing tip tracking and gratuities, eliminating the need for cash payments and cumbersome spreadsheets in payroll processes. With multiple options for tip pooling or direct distribution, GraTrack ensures that all tip income is efficiently processed and reported. Navigating the complexities of gratuity law can be challenging, but GraTrack effectively maintains compliance while monitoring all earned tips. This gratuity management software is tailored to enhance the distribution process in various dining settings, including fine dining, full-service restaurants, and fast-casual establishments. By cutting down the weekly management time to about 30 minutes, GraTrack alleviates the burdens of cash handling and data entry. Managers no longer have to engage in repetitive cash counting or tedious spreadsheet updates for tracking tips. Furthermore, incorporating tips into payroll for servers, bartenders, and support staff not only streamlines operations but also allows for better management of cash reserves, thereby decreasing the risk of theft. Ultimately, GraTrack empowers businesses to focus on enhancing customer service while simplifying their gratuity management.

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix Yes 
Apple Pay No 
Google Pay No 
Heartland Restaurant Yes 
MobileBytes KDS Yes 
Toast POS Yes 

Integrations

Aloha Cloud by NCR Voyix No 
Apple Pay Yes 
Google Pay Yes 
Heartland Restaurant No 
MobileBytes KDS No 
Toast POS No 

Pricing Details

$349 per site
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GraTrack

Website

gratrack.com

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Product Features

Product Features

Alternatives

Alternatives