Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A hosted phone system, also known as PBX (Private Branch Exchange), enables businesses of all sizes to utilize an advanced enterprise-level telephone system without the significant expense associated with physical telephone infrastructure. This system is fully managed and operated by GlobalPhone, your provider of Voice-over-IP services. Operating in the cloud grants you the flexibility to work from various locations, including the office, home, or on a mobile device, while still having complete access to the office phone system. You gain access to features typically reserved for Fortune 500 companies, such as auto-attendants, call centers, hunt groups, conferencing options, call recording, and voicemail services. Unlike traditional phone networks that rely on copper wires to connect to an in-house PBX, SIP trunking eliminates the need for these outdated copper connections by employing Voice over Internet Protocol (VoIP) technology to establish a virtual phone line or trunk, facilitating the transmission of voice traffic to your phone system. This modern approach not only reduces costs but also enhances the overall functionality and reliability of your business communications.
Description
thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs.
We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers.
Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality.
Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions.
You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3CX
No
Asterisk
No
Plivo
No
SIPTRUNK.com
No
SignalWire
No
Twilio
No
Vonage Communications APIs (Nexmo)
No
Integrations
3CX
Yes
Asterisk
Yes
Plivo
Yes
SIPTRUNK.com
Yes
SignalWire
Yes
Twilio
Yes
Vonage Communications APIs (Nexmo)
Yes
Pricing Details
$14.75 per month
Free Trial
No
Free Version
No
Pricing Details
$500
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GlobalPhone
Founded
1995
Country
United States
Website
www.gphone.com
Vendor Details
Company Name
Commio
Founded
2012
Country
United States
Website
thinq.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
No
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No