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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A hosted phone system, also known as PBX (Private Branch Exchange), enables businesses of all sizes to utilize an advanced enterprise-level telephone system without the significant expense associated with physical telephone infrastructure. This system is fully managed and operated by GlobalPhone, your provider of Voice-over-IP services. Operating in the cloud grants you the flexibility to work from various locations, including the office, home, or on a mobile device, while still having complete access to the office phone system. You gain access to features typically reserved for Fortune 500 companies, such as auto-attendants, call centers, hunt groups, conferencing options, call recording, and voicemail services. Unlike traditional phone networks that rely on copper wires to connect to an in-house PBX, SIP trunking eliminates the need for these outdated copper connections by employing Voice over Internet Protocol (VoIP) technology to establish a virtual phone line or trunk, facilitating the transmission of voice traffic to your phone system. This modern approach not only reduces costs but also enhances the overall functionality and reliability of your business communications.

Description

Unified Office, Inc., is a top Managed Services Provider for Business Class Communications Services to Small- and Medium-sized Businesses. Unified Office provides fully managed business VoIP services. It integrates a quality and support plan that begins with a prospect engagement and continues through a site survey, network assessment, and ongoing integration, testing, deployment, and support lifecycle. We monitor all end-to–end service assets (on-premise, private/public clouds, software, hardware, quality, availability) round the clock using specially developed diagnostic tools. It is our commitment to support our business customers and resellers that is most important. Large enterprises have been attracted to the Internet of Things (IoT), and have purchased them. Unified Office, a provider of huManaged VoIP services, has extended its one-year-old Internet of Things service.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dentrix No 

Integrations

Dentrix Yes 

Pricing Details

$14.75 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GlobalPhone

Founded

1995

Country

United States

Website

www.gphone.com

Vendor Details

Company Name

Unified Office

Founded

2011

Country

United States

Website

unifiedoffice.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk Yes 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

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