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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A hosted phone system, also known as PBX (Private Branch Exchange), enables businesses of all sizes to utilize an advanced enterprise-level telephone system without the significant expense associated with physical telephone infrastructure. This system is fully managed and operated by GlobalPhone, your provider of Voice-over-IP services. Operating in the cloud grants you the flexibility to work from various locations, including the office, home, or on a mobile device, while still having complete access to the office phone system. You gain access to features typically reserved for Fortune 500 companies, such as auto-attendants, call centers, hunt groups, conferencing options, call recording, and voicemail services. Unlike traditional phone networks that rely on copper wires to connect to an in-house PBX, SIP trunking eliminates the need for these outdated copper connections by employing Voice over Internet Protocol (VoIP) technology to establish a virtual phone line or trunk, facilitating the transmission of voice traffic to your phone system. This modern approach not only reduces costs but also enhances the overall functionality and reliability of your business communications.

Description

When your phones, credit card systems, and online ordering fail, the best option is to send everyone home. We assist pizza restaurants in reducing their phone expenses, preventing service interruptions, and boosting sales through enhanced phone management, innovative features, detailed reporting, and comprehensive network services. Our Cloud PBX solution modernizes your analog phones with state-of-the-art IP handsets, providing 10 lines, 6 extensions, and reliable cellular backup—all for an affordable price. It comes equipped with revenue-enhancing functionalities like start-of-call upsell messages, call queuing, and auto-attendants, among others. Call recording is included as a standard practice, ensuring that you never miss an important call with our backup service that keeps your phones, web orders, and credit card processing operational even during internet outages. With our IP phones integrated into your store via the Cloud PBX platform, you’ll enjoy numerous advantages including flexibility, cost-effectiveness, and advanced features. Furthermore, you can manage overflow calls seamlessly between locations if your franchisee operates multiple outlets, ensuring that every customer interaction is handled efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Thrive Pizza Point-of-Sale No 

Integrations

Thrive Pizza Point-of-Sale Yes 

Pricing Details

$14.75 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GlobalPhone

Founded

1995

Country

United States

Website

www.gphone.com

Vendor Details

Company Name

PizzaCloud

Country

United States

Website

www.pizzacloud.net

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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Alternatives

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