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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Description

WiseMo software allows you to remotely access, control, and support PCs and Servers as well as Mac computers, Tablets and Smartphones. Our software allows you to view the screen of remote devices and control its keyboard from anywhere, from any device, whether it's a PC, browser, tablet or smartphone. Remote support, remote management, and remote access tools are all built into WiseMo Guest software. This software allows you to secure remote control over your devices, including PCs, servers, Macs, and servers. You can connect to other devices, such as servers, Macs, smartphones, tablets, and servers, and provide support for them. You can connect to unattended devices and computers and monitor them or manage them, such as Windows Servers, Info terminals, and others.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CLYD No 
ConnectWise PSA Yes 
Freshdesk Yes 
Freshservice Yes 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
Microsoft Intune No 
SOTI MobiControl No 
ServiceNow Yes 
Zendesk Yes 

Integrations

CLYD Yes 
ConnectWise PSA No 
Freshdesk No 
Freshservice No 
Jira No 
Jira Service Management No 
Jira Work Management No 
Microsoft Intune Yes 
SOTI MobiControl Yes 
ServiceNow No 
Zendesk No 

Pricing Details

$15.00/month/user
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Goverlan Inc.

Founded

1998

Country

United States

Website

www.goverlan.com

Vendor Details

Company Name

WiseMo

Country

Denmark

Website

www.wisemo.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing No 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management Yes 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

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