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Average Ratings 140 Ratings

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features
design
support

Description

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Description

TSplus Remote Access is an ideal alternative to Citrix or Microsoft RDS for remote access, remote desktop connections and web application delivery. TSplus Remote Access: Remote desktop access Application delivery Secure connection from any device or browser Customizable web portal No Terminal Service CALs are required TSplus Remote access is a reliable and scalable method to web-enable any Windows Applications. TSplus's HTML5 built-in gives users seamless, intuitive access to Windows-based desktops and applications from any browser on any device. This includes PCs, Macs and Smartphones as well as Tablets. Remote Access offers a variety of connection clients and configurations. This allows you to create a secure remote environment that suits your needs and can grow with you business. Get a free 15-day trial of any TSplus product!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA Yes 
Freshdesk Yes 
Freshservice Yes 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

ConnectWise PSA No 
Freshdesk No 
Freshservice No 
Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 
Zendesk No 

Pricing Details

$15.00/month/user
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial Yes 
Free Version No 

Pricing Details

$150.00
Permanent licence per server - depending on the number of users: from 3 to unlimited.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Goverlan Inc.

Founded

1998

Country

United States

Website

www.goverlan.com

Vendor Details

Company Name

TSplus Group

Founded

2007

Country

United States

Website

tsplus.net/remote-access/

Product Features

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing No 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Application Virtualization

Conflict Prevention No 
Cross-Platform Support Yes 
Dashboard Yes 
Debugging No 
Incident Management No 
Legacy App Support Yes 
Memory Protection No 
Multiple App Instances Yes 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting Yes 

Remote Desktop

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print Yes 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer Yes 
Surveys & Feedback No 

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