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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The GovQA Exchange Platform serves as a centralized and secure workflow management tool specifically designed for government entities to efficiently handle information in response to urgent requests. Rather than replacing your current systems, GovQA integrates seamlessly to streamline the collection and management of information related to specific triggers in your processes. Additionally, GovQA not only tracks the legislation pertinent to your area but also offers proactive solutions that adapt to ongoing changes. Our platform is regularly enhanced with new features and improvements to meet the evolving demands of our users. As a dedicated organization focused solely on government needs, we possess extensive knowledge of best practices utilized across a diverse range of state and local governments throughout the nation. Every day, we leverage our substantial industry experience to provide value to you. Over time, our comprehensive platform has evolved as customers who utilize GovQA tools recognized the potential for assistance in various other areas. With each expansion of our offerings, we have recruited the necessary staff to adequately support these new initiatives and ensure continued success. Ultimately, our commitment to enhancing government services remains unwavering.

Description

eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fieldman Yes 

Integrations

Fieldman No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$900.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GovQA

Country

United States

Website

www.govqa.com/workflow-management-platform/

Vendor Details

Company Name

Fivium

Founded

2006

Country

United Kingdom

Website

www.fivium.co.uk/services/ecase

Product Features

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Alternatives

Alternatives

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