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features
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support

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Description

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

Description

Ensuring that governments adhere to stringent governance standards, which encompass equitable and transparent electoral processes, is vital. Additionally, it is important to support those communities impacted by conflicts, natural calamities, and humanitarian crises. Safeguarding human rights during times of upheaval and discrimination remains a critical concern. The Ushahidi platform offers a means for communities to convert information into actionable insights through an easy-to-use crowdsourcing and mapping interface. By facilitating the swift gathering, management, and analysis of crowdsourced data, Ushahidi empowers a diverse array of stakeholders—including individuals, community organizations, governmental bodies, activists, and various entities—to drive significant change. We extend both technological support and expertise to organizations and communities that share our mission. As these voices gain prominence, the effectiveness of organizations is enhanced, ultimately leading to a more substantial social impact. This synergy not only fosters resilience but also encourages collaboration among various groups working towards common goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GovMetric

Country

United Kingdom

Website

www.govmetric.com

Vendor Details

Company Name

Ushahidi

Founded

2008

Country

Kenya

Website

www.ushahidi.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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