Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.
Description
Efficiently disseminate analyses, visual representations, and performance metrics across various departments and programs. Enable data reuse and empower staff to convert data into valuable insights regarding financial, operational, and strategic results. Improve the accessibility and quality of open data, which fosters transparency and encourages citizen participation. Leverage cloud-based data intelligence in real-time, ensuring a unified source of reliable data. A contemporary, secure cloud infrastructure with self-service options is essential for effective data-driven governance. The comprehensive data platform serves as a cohesive solution aimed at placing data at the forefront of all government endeavors, policies, and decisions. Integrate data silos into a singular access point that provides reliable and current information, showcasing trends, enhancing financial scrutiny, lowering costs, and involving public officials across regions. Promote transparency, accountability, and collaboration between public and private sectors by sharing relevant internal data with outside stakeholders. This approach not only enriches the decision-making process but also builds trust within the community.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
ArcGIS
No
Axon Fusus
No
Infinite Campus
No
Microsoft 365
No
Microsoft Dynamics 365
No
Square 9
No
Integrations
Amazon Web Services (AWS)
Yes
ArcGIS
Yes
Axon Fusus
Yes
Infinite Campus
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Square 9
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
GovMetric
Country
United Kingdom
Website
www.govmetric.com
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/data-insights
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No