Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

Description

Stay informed about cities, counties, and school districts throughout Canada and the United States using AI-powered local government monitoring tools. Gain insights into potential risks and opportunities associated with local governance. Keeping track of local government activities in North America can be quite challenging. Failing to recognize a developing risk or opportunity can lead to significant costs and wasted time for your organization. Ontopical simplifies the process by enabling you to monitor over 20,000 local governments daily across the continent. You can search, set alerts, and access valuable insights in just a matter of minutes. This allows you to devote less time to research and more time to strategic action. Whether your organization aims to reach new clients or needs to stay updated on emerging legislation that could affect your finances, Ontopical is here to assist. Navigating the landscape of continuous policy changes is particularly tough. You can uncover citizen complaints, proposed laws, and regulatory updates before they escalate into serious challenges for your business operations, ensuring you remain proactive and prepared. With Ontopical, staying ahead of these developments becomes a streamlined process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GovMetric

Country

United Kingdom

Website

www.govmetric.com

Vendor Details

Company Name

Ontopical

Website

ontopical.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Alternatives

govDelivery Reviews

govDelivery

Granicus

Alternatives

Brightly SmartGov Reviews

Brightly SmartGov

Brightly (formerly Dude Solutions)
Curate Reviews

Curate

FiscalNote
CitySuite Reviews

CitySuite

Harris Enterprise Resource Planning