Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.
Description
Innovative tools designed specifically to transform government agencies are represented by Munission, embodying principles of unity, teamwork, integration, and intention. Modern municipalities, as well as public safety and social service sectors, face intricate challenges that require effective solutions. Citizens now expect higher levels of service and self-service, alongside a demand for greater transparency and accessibility. Public safety personnel are confronted with complex situations, including pandemic management, protests, crowd control, and the need to de-escalate crises. When events lead to violence, fire, or endanger the lives of individuals, swift collaboration across departments becomes essential. Furthermore, social service organizations are increasingly adopting advanced technologies to enhance case management and connect individuals with appropriate programs and services. These entities are capitalizing on new federal funding and grants to facilitate their adoption of platforms like Munission SSP, thereby expediting their initiatives and improving outcomes for the communities they serve. As they embrace these advancements, the potential for enhanced effectiveness and responsiveness in public service continues to grow.
API Access
Has API
No
API Access
Has API
No
Integrations
Advanced Public Safety Software (APS)
No
JailTracker
No
Microsoft Excel
No
NEXGEN
No
Integrations
Advanced Public Safety Software (APS)
Yes
JailTracker
Yes
Microsoft Excel
Yes
NEXGEN
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
GovMetric
Country
United Kingdom
Website
www.govmetric.com
Vendor Details
Company Name
Munission
Country
United States
Website
www.munission.co
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Permit
Automated Routing
No
Building Permits
Yes
Business License
Yes
Code Enforcement
No
Customer Portal
No
Expiration Date Tracking
No
Inspection Management
No
Mobile Access
No
Online Applications
No
Online Payments
No
Parking Permits
No
Renewal Management
No