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Description
Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location
Description
Hublify serves as your primary Data Hub, facilitating seamless interactions with AI by linking all data and transactions across essential commerce processes, including products, pricing, customer information, orders, inventory, and payments. Acting as your definitive source of truth, it eliminates the inefficiencies caused by data silos. With a robust API, Hublify can be effortlessly integrated into your existing ecosystem. This modular, cloud-based platform features a composable backend tailored for businesses aiming to create adaptable and scalable digital commerce frameworks. No matter if you operate in B2C, B2B, marketplaces, or subscription services, you can begin with the specific components you require—be it PIM, Order Management, CRM, Warehouse, Billing, or Analytics—and gradually evolve into a comprehensive all-in-one backend solution. Additionally, Hublify is designed with an AI-first approach: it can be accessed through an MCP server, comes equipped with intelligent AI agents, and is inherently integrated with AI functionalities from its inception. This innovative design positions Hublify to prepare your business for the future of agent-driven commerce.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AIssist.io
Yes
AccessOwl
Yes
Alhena
Yes
Appbrew
Yes
CloudTalk
Yes
Daasity
Yes
Forethought
Yes
Help Desk Migration
Yes
Instagram
Yes
Intellecta AI
Yes
Integrations
AIssist.io
No
AccessOwl
No
Alhena
No
Appbrew
No
CloudTalk
No
Daasity
No
Forethought
No
Help Desk Migration
No
Instagram
No
Intellecta AI
No
Pricing Details
$50.00/month
Unlimited users 350 tickets/month included All features
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gorgias
Country
United States
Website
www.gorgias.com/
Vendor Details
Company Name
e-matters GmbH
Founded
2001
Country
Germany
Website
hublify.io
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
