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Description

Explore global consumer perspectives to guide key business strategies effectively. Enhance your marketing campaigns by collecting consumer opinions at an early stage. Maintain an ongoing understanding of brand visibility, consumer perception, intent to purchase, and user trust levels. Google Surveys provides an efficient and affordable method to gain crucial insights from your intended audience. Acquire the necessary information to make informed and rapid business choices, significantly reducing the time required compared to conventional market research methods. Simply outline your survey and share details about your target demographic, and we will deliver results more swiftly than traditional approaches. Real individuals respond to your inquiries while they navigate the internet, granting them access to premium content and supplying you with the consumer insights you seek. Watch as the responses come in, with completed surveys available within just three days. Our straightforward and visually appealing graphs and charts simplify the interpretation of survey results, empowering you to make more effective decisions and enhance your overall strategy. Engage with your audience consistently to adapt to their evolving needs and preferences.

Description

Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
Truto
WhatsApp
Zapier
Zendesk

Integrations

Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
Truto
WhatsApp
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

surveys.google.com

Vendor Details

Company Name

SurveySensum

Founded

2018

Country

India

Website

www.surveysensum.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Surveyed Reviews

Surveyed

Spicyfy Ventures
SurveyOL Reviews

SurveyOL

SurveyOL.com