Average Ratings 26 Ratings

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Average Ratings 0 Ratings

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Description

Utilize Hangouts to stay connected with others by sending messages, initiating free voice or video calls, and engaging in discussions with either individuals or groups. You can create group chats that accommodate up to 150 participants, allowing you to communicate with all your contacts at once. Enhance your conversations with status updates, images, videos, maps, emojis, stickers, and animated GIFs to express more. Transform any chat into a complimentary group video call with a maximum of 10 participants. You also have the ability to call any phone number globally, with free calls to other Hangouts users, and you can link your Google Voice account for seamless phone calls, SMS messaging, and voicemail features. Stay connected across multiple platforms, including Android, iOS, and the web, ensuring that your chats are synchronized on all your devices. You can even send messages to your contacts at any time, regardless of whether they are currently online or offline, making communication more flexible than ever.

Description

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppSignal Yes 
Caller ID Reputation Yes 
Coconut Software Yes 
Google Apps Script Yes 
Google Chat Yes 
Google Cloud Identity Yes 
Kernel G Suite Backup Tool Yes 
Krisp Yes 
MOBIS Yes 
Microsoft Bot Framework Yes 
Onna Yes 
Shift Yes 
SimpleVisit Yes 
Sirius Yes 
Sococo Yes 
Standup Alice Yes 
Twixor Yes 
Workona Yes 
Wufoo Yes 
Wurkr Yes 

Integrations

AppSignal No 
Caller ID Reputation No 
Coconut Software No 
Google Apps Script No 
Google Chat No 
Google Cloud Identity No 
Kernel G Suite Backup Tool No 
Krisp No 
MOBIS No 
Microsoft Bot Framework No 
Onna No 
Shift No 
SimpleVisit No 
Sirius No 
Sococo No 
Standup Alice No 
Twixor No 
Workona No 
Wufoo No 
Wurkr No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$450 per month
Our pricing is competitive with a business phone line or a VOIP account.

Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.

Annual plans are discounted at 20%.

Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

www.google.com

Vendor Details

Company Name

urLive

Founded

2017

Country

Canada

Website

www.url.live/

Product Features

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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