Average Ratings 26 Ratings

Total
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Average Ratings 0 Ratings

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Description

Utilize Hangouts to stay connected with others by sending messages, initiating free voice or video calls, and engaging in discussions with either individuals or groups. You can create group chats that accommodate up to 150 participants, allowing you to communicate with all your contacts at once. Enhance your conversations with status updates, images, videos, maps, emojis, stickers, and animated GIFs to express more. Transform any chat into a complimentary group video call with a maximum of 10 participants. You also have the ability to call any phone number globally, with free calls to other Hangouts users, and you can link your Google Voice account for seamless phone calls, SMS messaging, and voicemail features. Stay connected across multiple platforms, including Android, iOS, and the web, ensuring that your chats are synchronized on all your devices. You can even send messages to your contacts at any time, regardless of whether they are currently online or offline, making communication more flexible than ever.

Description

NetSapiens offers a comprehensive UCaaS solution that empowers service providers to present customized cloud communication services encompassing voice, video conferencing, messaging, mobile, and contact center functionalities. The platform features branded voice solutions that seamlessly integrate with customer tools, provide high-definition video conferencing accessible from any device, and include business messaging, enhanced SMS features, along with robust security, encryption, compliance measures, and fraud deterrent systems. Its open, API-first design facilitates connections with over 400 applications, enabling providers to create tailored applications and unique communication experiences. Additionally, NetSapiens incorporates AI-enhanced voice functionalities such as voicemail and call recording transcription, sentiment analysis, text-to-speech, smart call routing, appointment scheduling, lead generation, and after-hours support. Its mobile functionalities ensure that users can enjoy voice calls, messaging, video conferencing, presence indication, contact management, voicemail access, fax services, and call history across various devices, thus enhancing the overall user experience. This extensive functionality makes NetSapiens a versatile choice for organizations aiming to streamline their communication processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

All-in-One Messenger Yes 
Amazon Polly No 
Contacts+ Yes 
Desktop.com Yes 
Google Apps Script Yes 
Google Cloud Platform No 
Honeybadger Yes 
IBM Watson No 
Kernel G Suite Backup Tool Yes 
LegitFit Yes 
NextPlane Yes 
RingCentral RingCX Yes 
Shift Yes 
Slapdash Yes 
Squadcast Yes 
Stackreaction Yes 
StatusDashboard Yes 
WorkPatterns Yes 
Workona Yes 
uShare.to Yes 

Integrations

All-in-One Messenger No 
Amazon Polly Yes 
Contacts+ No 
Desktop.com No 
Google Apps Script No 
Google Cloud Platform Yes 
Honeybadger No 
IBM Watson Yes 
Kernel G Suite Backup Tool No 
LegitFit No 
NextPlane No 
RingCentral RingCX No 
Shift No 
Slapdash No 
Squadcast No 
Stackreaction No 
StatusDashboard No 
WorkPatterns No 
Workona No 
uShare.to No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

www.google.com

Vendor Details

Company Name

NetSapiens

Founded

2002

Country

United States

Website

www.netsapiens.com/cloud-communication/

Product Features

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

No Alternatives
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