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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An integrated platform for identity, access, application, and endpoint management (IAM/EMM) that empowers IT and security teams to enhance end-user productivity, safeguard organizational data, and embrace a digital workspace transformation. Strengthen your organization's defenses using the BeyondCorp security framework along with Google's threat intelligence capabilities. Regulate access to SaaS applications, implement robust multi-factor authentication (MFA) to secure user accounts, oversee endpoints, and conduct threat investigations through the Security Center. Boost operational efficiency by providing seamless user experiences on endpoint devices, while consolidating user, access, application, and endpoint management into one unified console. Allow users to seamlessly access thousands of applications via single sign-on (SSO), managing their corporate accounts in a manner similar to their personal Google accounts. Facilitate your digital transition by integrating your existing infrastructure into a dependable and trusted platform, while also extending your on-premises directory into the cloud through Directory Sync, thereby enhancing accessibility and management. This comprehensive solution not only streamlines operations but also fortifies security across the board.

Description

kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adobe Marketo Engage Yes 
Cirkus Yes 
DataClarity Unlimited Analytics Yes 
Freshsuccess Yes 
Fuze Yes 
Gmail Yes 
Google Cloud Security Command Center Yes 
Google Endpoint Management Yes 
Google Hangouts Yes 
Google Meet Yes 
Microsoft Viva Goals Yes 
Motivarnos Yes 
Ping Identity Yes 
QBench Yes 
Salesforce Yes 
ServiceNow Yes 
Workday HCM Yes 
Zendesk Yes 
freispace Yes 

Integrations

Adobe Marketo Engage No 
Cirkus No 
DataClarity Unlimited Analytics No 
Freshsuccess No 
Fuze No 
Gmail No 
Google Cloud Security Command Center No 
Google Endpoint Management No 
Google Hangouts No 
Google Meet No 
Microsoft Viva Goals No 
Motivarnos No 
Ping Identity No 
QBench No 
Salesforce No 
ServiceNow No 
Workday HCM No 
Zendesk No 
freispace No 

Pricing Details

$6 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/identity/

Vendor Details

Company Name

hagel IT-Services GmbH

Founded

2004

Country

Germany

Website

www.kjello.de

Product Features

Authentication

Biometric No 
Credential Management Yes 
Knowledge-Based Authentication No 
Mobile Authentication Yes 
Multifactor Authentication Yes 
Out-of-Band Authentication No 
Policy Management Yes 
Self Service Portal No 
Single Sign On Yes 
Social Sign On No 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification Yes 
Compliance Management Yes 
Multifactor Authentication Yes 
Password Management No 
Privileged Account Management Yes 
Self-Service Access Request Yes 
Single Sign On Yes 
User Activity Monitoring No 
User Provisioning No 

Single Sign On

Biometric No 
Credential Management Yes 
Identity Federation No 
Multifactor Authentication Yes 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

Product Features

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Alternatives

Alternatives

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