Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Cloud Firestore is a highly efficient, fully managed, serverless NoSQL document database designed to streamline the storage, synchronization, and querying of data for mobile, web, and IoT applications on a global scale. It features client libraries that ensure real-time synchronization and offline capabilities, while its security measures and seamless integrations with Firebase and Google Cloud Platform (GCP) facilitate the rapid development of genuinely serverless applications. With an emphasis on providing an excellent developer experience, Firestore incorporates built-in live synchronization, offline support, and ACID transactions, all accessible through a comprehensive array of client and server-side libraries. The system automatically adjusts to varying demand levels, eliminating the need for maintenance and delivering impressive availability rates between 99.99% and 99.999% through reliable data replication. Operating as a no-operations database, it allows users to pay solely for what they consume, avoiding upfront costs and issues related to underutilization of resources. Its simplified architecture enables direct communication between your applications and Firestore, enhancing overall efficiency and performance. Additionally, the continuous updates and improvements to the platform ensure that developers can leverage the latest features and security enhancements effortlessly.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Addingwell Yes 
Agenty Yes 
Algolia Yes 
Datamorf Yes 
Divjoy Yes 
Estuary Flow Yes 
Firebase Yes 
Flatly Yes 
Kadabra Yes 
Latenode Yes 
LaunchFast Yes 
New Relic Yes 
Raklet Yes 
Refold Yes 
Rowy Yes 
Scispot Yes 
Shaped Yes 
ShipBob No 

Integrations

Addingwell No 
Agenty No 
Algolia No 
Datamorf No 
Divjoy No 
Estuary Flow No 
Firebase No 
Flatly No 
Kadabra No 
Latenode No 
LaunchFast No 
New Relic No 
Raklet No 
Refold No 
Rowy No 
Scispot No 
Shaped No 
ShipBob Yes 

Pricing Details

FEATURE PRICE
Stored data $0.18/GB
Bandwidth Google Cloud pricing
Document writes $0.18/100K
Document reads $0.06/100K
Document deletes $0.02/100K
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/firestore

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

NoSQL Database

Auto-sharding Yes 
Automatic Database Replication Yes 
Data Model Flexibility Yes 
Deployment Flexibility Yes 
Dynamic Schemas Yes 
Integrated Caching Yes 
Multi-Model Yes 
Performance Management Yes 
Security Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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