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Description
Organizations now have the capacity to implement search, browsing, and recommendation features comparable to Google's on their own online platforms, which can help boost conversion rates and minimize the likelihood of search abandonment. By utilizing advanced Google-like search functionalities, businesses can effectively lower search abandonment rates. The shopping experience is significantly enhanced by allowing users to search for products using images, making the process more intuitive. Personalization of the shopping journey can also lead to improved conversion rates and higher order values. With tools like Retail Search and browse, retailers can create tailored experiences rooted in Google's insights into user intent and context. Additionally, Recommendations AI is adept at interpreting the subtleties of customer behavior, context, and product specifics, facilitating meaningful engagement across various channels through targeted recommendations. Furthermore, leveraging machine learning-driven object recognition and lookup enables the provision of immediate results for similar or complementary products from the inventory. This combination of advanced technologies not only enriches the user experience but also positions organizations to better meet consumer needs in a competitive marketplace.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Coveo
Genesys Cloud CX
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
NTT Cloud Communications
Integrations
Coveo
Genesys Cloud CX
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
NTT Cloud Communications
Pricing Details
$2.50 per 1000 requests
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Country
United States
Website
cloud.google.com/solutions/retail-product-discovery
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/