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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Organizations now have the capacity to implement search, browsing, and recommendation features comparable to Google's on their own online platforms, which can help boost conversion rates and minimize the likelihood of search abandonment. By utilizing advanced Google-like search functionalities, businesses can effectively lower search abandonment rates. The shopping experience is significantly enhanced by allowing users to search for products using images, making the process more intuitive. Personalization of the shopping journey can also lead to improved conversion rates and higher order values. With tools like Retail Search and browse, retailers can create tailored experiences rooted in Google's insights into user intent and context. Additionally, Recommendations AI is adept at interpreting the subtleties of customer behavior, context, and product specifics, facilitating meaningful engagement across various channels through targeted recommendations. Furthermore, leveraging machine learning-driven object recognition and lookup enables the provision of immediate results for similar or complementary products from the inventory. This combination of advanced technologies not only enriches the user experience but also positions organizations to better meet consumer needs in a competitive marketplace.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Coveo
Genesys Cloud CX
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
NTT Cloud Communications
NiCE Workforce Management (WFM)
Quantiphi Conversational AI
Salesforce
Shopify
TCS BaNCS
Zendesk

Integrations

Coveo
Genesys Cloud CX
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
NTT Cloud Communications
NiCE Workforce Management (WFM)
Quantiphi Conversational AI
Salesforce
Shopify
TCS BaNCS
Zendesk

Pricing Details

$2.50 per 1000 requests
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Country

United States

Website

cloud.google.com/solutions/retail-product-discovery

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

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