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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Datastore serves as a robust NoSQL database designed to accommodate the needs of your applications with remarkable scalability. It efficiently manages sharding and replication on its own, ensuring that you benefit from a database that is both highly durable and readily available, adapting to your application's demands as they grow. This platform offers a wealth of features, including ACID transactions, SQL-like querying capabilities, and indexing options, among others. By utilizing Datastore's RESTful interface, you can conveniently access your data across any deployment target. It enables the creation of solutions that integrate seamlessly between App Engine and Compute Engine, positioning Datastore as a central hub for your data needs. Concentrate on the development of your applications without the hassle of provisioning or anticipating load requirements. As your data expands, Datastore automatically and effortlessly adjusts, ensuring that performance remains optimal even during periods of increased traffic. Additionally, this flexibility allows developers to focus on innovation rather than infrastructure management.

Description

Voxjar integrates seamlessly with communication tools, customer relationship management systems, and data repositories to gather recordings and metadata from your representatives' calls. Utilizing advanced Machine Learning and Artificial Intelligence techniques, Voxjar not only transcribes these conversations but also gauges emotional nuances. It subsequently evaluates the content and associated call data based on parameters you set. The platform offers insights derived from a vast array of customer interactions, which can be leveraged to boost agent effectiveness, refine product offerings, minimize obstacles, and enhance customer understanding. Furthermore, Voxjar equips you with a comprehensive suite of resources designed to elevate the quality of your representatives' customer engagements. This includes features like call playback with commenting options, a centralized call library, quality assurance workflows, agent access, and customizable scorecards, all consolidated within a single user-friendly platform. By providing these tools, Voxjar empowers teams to consistently improve their performance and foster better customer relationships.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Automatisch Yes 
Google Cloud Firestore Yes 
Google Cloud Managed Service for Apache Airflow Yes 
New Relic Yes 

Integrations

Automatisch No 
Google Cloud Firestore No 
Google Cloud Managed Service for Apache Airflow No 
New Relic No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$270 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/datastore

Vendor Details

Company Name

Voxjar

Country

United States

Website

voxjar.com

Product Features

NoSQL Database

Auto-sharding No 
Automatic Database Replication No 
Data Model Flexibility No 
Deployment Flexibility No 
Dynamic Schemas No 
Integrated Caching No 
Multi-Model No 
Performance Management No 
Security Management No 

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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