Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Google Cloud Bigtable provides a fully managed, scalable NoSQL data service that can handle large operational and analytical workloads. Cloud Bigtable is fast and performant. It's the storage engine that grows with your data, from your first gigabyte up to a petabyte-scale for low latency applications and high-throughput data analysis. Seamless scaling and replicating: You can start with one cluster node and scale up to hundreds of nodes to support peak demand. Replication adds high availability and workload isolation to live-serving apps. Integrated and simple: Fully managed service that easily integrates with big data tools such as Dataflow, Hadoop, and Dataproc. Development teams will find it easy to get started with the support for the open-source HBase API standard.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Spark Yes 
Google Cloud BigQuery Yes 
Google Cloud IoT Core Yes 
Google Cloud Platform Yes 
Google VPC Service Controls Yes 
Hadoop Yes 
Heroic Yes 
InfluxDB Yes 
Infometry Google Connectors Yes 
IntelliPay Yes 
JanusGraph Yes 
Layer Yes 
OpenTSDB Yes 
Peekdata Yes 
Privacera Yes 
ShipBob No 
Spell Yes 
TIMi Yes 
ThoughtSpot Yes 
YepCode Yes 

Integrations

Apache Spark No 
Google Cloud BigQuery No 
Google Cloud IoT Core No 
Google Cloud Platform No 
Google VPC Service Controls No 
Hadoop No 
Heroic No 
InfluxDB No 
Infometry Google Connectors No 
IntelliPay No 
JanusGraph No 
Layer No 
OpenTSDB No 
Peekdata No 
Privacera No 
ShipBob Yes 
Spell No 
TIMi No 
ThoughtSpot No 
YepCode No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/bigtable

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Database

Backup and Recovery Yes 
Creation / Development Yes 
Data Migration Yes 
Data Replication Yes 
Data Search No 
Data Security Yes 
Database Conversion Yes 
Mobile Access No 
Monitoring Yes 
NOSQL Yes 
Performance Analysis Yes 
Queries Yes 
Relational Interface No 
Virtualization No 

NoSQL Database

Auto-sharding Yes 
Automatic Database Replication Yes 
Data Model Flexibility Yes 
Deployment Flexibility Yes 
Dynamic Schemas Yes 
Integrated Caching Yes 
Multi-Model Yes 
Performance Management Yes 
Security Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Rapidi Platform Reviews

Rapidi Platform

RapidiOnline
Apache HBase Reviews

Apache HBase

The Apache Software Foundation