Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gomocha reveals untapped efficiencies by aligning skills with market needs, ensuring that your field technicians provide an outstanding customer service experience that not only boosts revenue but also keeps you compliant. For instance, the dispatch system can assign the most suitable technician to each job site, monitor the exact locations of all technicians, and relay real-time updates to customers, ensuring they are informed about estimated arrival times. The comprehensive field service management platform and mobile application empower your field service personnel with complete access to a diverse range of information pertaining to customers, assets, employees, and tasks. Additionally, it enables them to receive and review work orders, track materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns while functioning seamlessly in both online and offline modes. This holistic approach not only enhances efficiency but also significantly elevates the overall service quality.
Description
If your organization has field teams, oversees job assignments, and manages work schedules while seeking a new operational approach, ConnectManager can assist you. This platform is user-friendly and straightforward to implement. It can be tailored to seamlessly integrate with your current business frameworks. With our advanced scheduling engine, you can ensure that the appropriate technician, equipped with the necessary skills and materials, arrives on time for each appointment. Additionally, the Projects module allows you to schedule and oversee intricate jobs efficiently. It enables you to organize jobs and teams cohesively while maintaining strict oversight of expenses and materials. Furthermore, this module facilitates the entire Voids process, from the initial tasking for the Voids pre-inspection to the subsequent review and post-inspection stages. ConnectManager not only simplifies these processes but also enhances overall productivity and resource management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$52.34 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gomocha
Founded
1992
Country
United States
Website
www.gomocha.com/platform/
Vendor Details
Company Name
Telecetera
Founded
1990
Country
United Kingdom
Website
www.telecetera.co.uk
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
No
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
No
Online Booking
No
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
No
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
No
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes