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features
design
support

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Description

Attract a larger customer base and enhance client happiness by utilizing Gold-Vision CRM, an advanced customer relationship management platform. This versatile solution offers modules for marketing, sales, project management, support, and event coordination, making it ideal for organizations of any size. Key features include automatic email tracking and synchronization, ensuring seamless communication. Additionally, users can leverage the intuitive dashboard to access and analyze crucial customer data for informed decision-making. By implementing Gold-Vision CRM, businesses can significantly improve their interactions and relationships with customers.

Description

Sierra Gold by SAI offers a powerful solution for businesses looking to efficiently manage and cut down on telecommunications costs. This call accounting management software enables companies to enhance their voice, data, and wireless usage while simultaneously lowering expenses. Utilizing Sierra Gold can lead to monthly savings of 10-20%, combining both tangible cost reductions and enhancements in productivity. Additionally, Sierra Gold provides flexibility in deployment, allowing users to choose between a software-as-a-service model or an on-premises installation. This versatility ensures that businesses can select the option that best aligns with their operational needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign Yes 
Facebook Yes 
Gmail Yes 
Google Analytics Yes 
LiveChat Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Sage 50 Yes 
X (Twitter) Yes 

Integrations

Adobe Acrobat Sign No 
Facebook No 
Gmail No 
Google Analytics No 
LiveChat No 
Microsoft 365 No 
Microsoft Outlook No 
Sage 50 No 
X (Twitter) No 

Pricing Details

$21.50/month/user
Starting price $34.45/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Esteiro Business Solutions

Founded

2001

Country

United Kingdom

Website

www.gold-vision.com

Vendor Details

Company Name

SAI

Founded

1980

Country

United States

Website

www.sierragold.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management Yes 
Commission Management No 
Contact Management Yes 
Contract Management Yes 
Customer Database Yes 
Email Marketing Yes 
Field Sales Management Yes 
Lead Management Yes 
Opportunity Management Yes 
Performance Metrics Yes 
Proposal Generation Yes 
Referral Tracking Yes 
Sales Forecasting Yes 
Territory Management Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

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