Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.
Description
Timewatch’s Whitespace ® resource scheduling system empowers users to manage their schedules effectively while ensuring precision and tranquility throughout the scheduling journey. The process begins with customizable multi-resource calendar displays that allow schedulers to curate the specific resource calendars they require for any desired date range. Following this, efficiency becomes paramount, as schedulers often have demanding workloads that necessitate quick access to various calendar formats and levels of detail. They might need a comprehensive, in-depth view of consultants' availability over the next two weeks, or alternatively, a compact summary of an entire office's schedule spanning six weeks. With the ability to design countless multi-resource calendar layouts tailored to their preferences, schedulers can save these configurations for future access as needed. Finally, confidence in the schedule is crucial; schedulers can rely on the assurance that any open slots in a resource's calendar are genuinely available, providing peace of mind as they manage their planning. This system ultimately transforms the often chaotic scheduling process into a streamlined and reliable experience.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$8.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GoServicePro
Founded
2001
Country
United States
Website
www.goservicepro.com
Vendor Details
Company Name
Timewatch
Founded
2005
Country
United States
Website
www.timewatch.com/products/whitespace/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes