Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.
Description
Created by Shining Brow Software, The Service Manager is a cutting-edge solution that offers businesses, regardless of their size, remarkable oversight of their field service operations and job costing functions. Specifically tailored for companies involved in the installation, support, servicing, and maintenance of assets, The Service Manager enables users to effectively handle customer data, keep track of service histories, organize and assign tasks, manage expenses, oversee service contracts, generate estimates, issue invoices, and perform various additional tasks. Key functionalities encompass preventative maintenance, contract management, service order tracking, quote generation, graphical dispatching, and efficient resource scheduling, among others, ensuring a comprehensive approach to service management. This software not only enhances operational efficiency but also empowers teams to deliver superior customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$795.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GoServicePro
Founded
2001
Country
United States
Website
www.goservicepro.com
Vendor Details
Company Name
Shining Brow Software
Founded
2003
Country
United States
Website
www.shiningbrowsoftware.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No