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support

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Description

Organizations looking to stay above the crowd, stop reacting and be in control. Companies looking to enter the continuous improvement process and optimize their investments. Through GoSecure Titan®'s Managed Security Services (which includes our Managed Extended Detection & Response (MXDR) Service) and our Professional Security Services, we are your ally to prevent breaches.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Rekognition No 
Amazon Web Services (AWS) Yes 
Axonius Yes 
Brinqa Yes 
Check Point CloudGuard Yes 
Cloudera Yes 
Cybersixgill Yes 
ESET Endpoint Security Yes 
IBM Cloud Yes 
Intelligent Management Center Yes 
Jit Yes 
LogPoint Yes 
RecruitPack Yes 
SAP Cloud Platform Yes 
Seeker Yes 
Symantec Advanced Threat Protection Yes 
Tenable One Yes 
Trellix Data Encryption Yes 
VMware Cloud Yes 

Integrations

Amazon Rekognition Yes 
Amazon Web Services (AWS) No 
Axonius No 
Brinqa No 
Check Point CloudGuard No 
Cloudera No 
Cybersixgill No 
ESET Endpoint Security No 
IBM Cloud No 
Intelligent Management Center No 
Jit No 
LogPoint No 
RecruitPack No 
SAP Cloud Platform No 
Seeker No 
Symantec Advanced Threat Protection No 
Tenable One No 
Trellix Data Encryption No 
VMware Cloud No 

Pricing Details

Our pricing is based on specific client needs and their environment. This requires a custom quote.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GoSecure

Founded

2002

Country

United States

Website

www.gosecure.ai/

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

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