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Description
Unlock the ultimate strategy for your business by combining guest information with our innovative software to identify and seize sales opportunities. Experience a comprehensive and targeted marketing approach that elevates guest interactions and propels your business toward success. Your guests are of utmost importance, and we assist you in crafting personalized customer journeys that begin from their initial discovery of your brand, continue through the purchase process, and extend to tailored engagement methods. With our integrated platform, you can boost guest loyalty by focusing on your core strengths. Each guest is distinct, and our system empowers you to categorize them based on purchasing habits, geographical location, and up-to-the-minute insights. Say goodbye to ineffective blanket promotions and embrace the power of personalized loyalty initiatives while fine-tuning your menu offerings to ensure your guests feel valued. Even if you have the necessary ingredients for success, the sheer volume of data can be daunting. Gain a comprehensive understanding of your guests' preferences and engagement patterns, enabling you to adapt your menus, fine-tune loyalty programs, and enhance revenue across all ordering platforms. By making informed adjustments, you'll not only meet but exceed your guests' expectations, ensuring lasting relationships and encouraging repeat visits.
Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Square Appointments
Yes
Square POS
Yes
Square Payments
Yes
Square Payroll
Yes
Square for Retail
Yes
Integrations
Square Appointments
No
Square POS
No
Square Payments
No
Square Payroll
No
Square for Retail
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$400 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GoGoGuest
Founded
2016
Country
United States
Website
gogoguest.com
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Product Features
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
