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Description
Introducing an innovative solution that unites buyers and dealers in a single platform, fostering transparency in every transaction while ensuring a smooth customer journey. This intelligent self-service platform provides an unparalleled online experience tailored for today’s consumers. Our AI-enhanced framework is designed to revolutionize how customers engage with the car buying process, making it more intuitive and user-friendly. With our versatile platform, you can sell your entire inventory online, streamlining your sales operations for greater efficiency and effectiveness. By presenting your best prices upfront, you build trust with customers through clear and transparent pricing. Additionally, empower your clients to trade in their vehicles at competitive rates thanks to a network of real appraisers. Our seamless integrations allow customers to discreetly check their credit scores and submit secure applications along with the required documents entirely online. Furthermore, you can conveniently deliver vehicles directly to your customers' homes or arrange for a pickup appointment, enhancing overall satisfaction and convenience. This comprehensive approach ensures that the car buying experience is not only simple but also enjoyable for everyone involved.
Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
API Access
Has API
No
API Access
Has API
No
Integrations
700Credit
Yes
Boost.ai
No
Conectys
No
DataParser
No
Datto RMM
No
LivePerson
No
Marchex
No
Rebotify
No
RouteOne
Yes
Shoppr
Yes
Integrations
700Credit
No
Boost.ai
Yes
Conectys
Yes
DataParser
Yes
Datto RMM
Yes
LivePerson
Yes
Marchex
Yes
Rebotify
Yes
RouteOne
No
Shoppr
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GoGo Car
Country
United States
Website
www.gogocar.com/dealer-solutions/index.html
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Product Features
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
No
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
