Average Ratings 1 Rating

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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

GoFreight is an AI-powered freight forwarding management platform built specifically for freight forwarders seeking to modernize logistics operations, automate repetitive tasks, and improve operational efficiency. The cloud-based software combines transportation management, shipment tracking, CRM, accounting workflows, quoting, document handling, and analytics into one integrated freight forwarding system. GoFreight leverages artificial intelligence to automate operational workflows such as reading and processing shipping emails, extracting information from shipping documents, matching records to shipments, and converting rate contracts into actionable quotes. The platform’s AI-driven Action Center organizes shipment tasks and operational workflows into a centralized dashboard that allows teams to manage imports, exports, air freight, and ocean freight activities more effectively. Additional features include GoNexus Email Intake for automated email processing, GoNexus Hub for AI-powered document extraction and shipment matching, and Rate Management tools that unify spot and contract rates with integrated vessel schedules. Designed for freight forwarders operating across multiple countries and offices, GoFreight enables distributed teams to collaborate in real time through a fully cloud-based infrastructure. The platform also provides shipment visibility, customer service enhancements, automated reporting, reminders, and business analytics to help freight forwarding companies improve service quality while handling higher shipment volumes with the same operational workforce.

Description

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Foursixty No 
Google Analytics No 
Gorgias No 
Instagram No 
Justuno No 
Klaviyo No 
Nosto No 
Olark No 
Samplead Yes 
Shopify No 
Shopify Plus No 
TIO Yes 
Yotpo No 
YouTube No 
Zendesk No 

Integrations

Foursixty Yes 
Google Analytics Yes 
Gorgias Yes 
Instagram Yes 
Justuno Yes 
Klaviyo Yes 
Nosto Yes 
Olark Yes 
Samplead No 
Shopify Yes 
Shopify Plus Yes 
TIO No 
Yotpo Yes 
YouTube Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GoFreight

Founded

2017

Country

United States

Website

www.gofreight.com

Vendor Details

Company Name

Malomo

Founded

2018

Country

United States

Website

gomalomo.com

Product Features

Freight

3PL Yes 
Barcoding / RFID No 
Billing & Invoicing Yes 
Customer Management Yes 
Customer Portal Yes 
Import / Export Management Yes 
International Forwarders Yes 
LTL Management Yes 
Local Forwarders Yes 
Rate Management No 
Shipment Tracking Yes 
Truckload Management Yes 
Warehouse Management Yes 
Waybills Yes 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking Yes 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight Yes 
For eCommerce No 
Status Tracking Yes 
Website Integration Yes 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

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