Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Companies of all sizes, from startups to multinational corporations, depend on effective front-line execution to translate their strategic goals into tangible results. However, frequent distractions and operational hurdles can create a disconnect between the workforce and overarching objectives. Fortunately, your commercial leadership is now aligned with the company's vision. The marketing team is poised to allocate substantial regional budgets, and the complexities of the supply chain have been resolved. PINATA enhances efficiency, fosters alignment, and ensures precision, enabling tasks to be completed effectively. Leadership establishes clear standards and objectives, while workforce managers create schedules and assign responsibilities, ensuring that front-line employees can carry out well-defined tasks and submit standardized reports. This streamlined process allows data to ascend from the field, facilitating quick enhancements in performance. Covering everything from strategic planning to financial management, PINATA is designed to optimize productivity and reduce errors in countless back-office operations. To encourage user engagement, we provide robust tools presented through a user-friendly interface that has been rigorously tested and endorsed by teams in the industry, ensuring that everyone can work together seamlessly and efficiently.
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Chrome
Yes
Microsoft Edge
Yes
Mozilla Firefox
Yes
Safari
Yes
Integrations
Google Chrome
No
Microsoft Edge
No
Mozilla Firefox
No
Safari
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PINATA
Founded
2015
Country
United States
Website
www.gopinata.com
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Product Features
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes