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Description
Go Answer provides cost-effective contact center solutions aimed at ensuring the success of your business. We recognize the daily hurdles that modern enterprises encounter and work diligently to simplify your workload. By utilizing our contact center services, you can concentrate on crucial tasks that contribute to business growth, while we take care of everything else. Whether it’s managing appointment schedules or facilitating inbound sales, our offerings are tailored to help you deliver outstanding customer support round the clock. You’ll be pleasantly surprised by how budget-friendly our services are. Recognizing that customers often seek immediate interaction without necessarily wanting to engage in voice calls, we introduce our Web Chat Services, which offer prompt responses that make customers feel heard and appreciated, even in an online environment. In this fast-paced digital age, ensuring that your clients receive timely assistance is essential for fostering loyalty and satisfaction.
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
API Access
Has API
API Access
Has API
Integrations
Best Captcha Solver
BlueFlag Security
Cline
CodeFactor
Codeanywhere
Contrast Security
Coverity Static Analysis
Crypto APIs
DataGrip
E2B
Integrations
Best Captcha Solver
BlueFlag Security
Cline
CodeFactor
Codeanywhere
Contrast Security
Coverity Static Analysis
Crypto APIs
DataGrip
E2B
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$349 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Go Answer
Founded
2012
Country
United States
Website
www.1888goanswer.com/services/contact-center
Vendor Details
Company Name
Ruby
Country
United States
Website
www.ruby.com
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking