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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

While there's certainly room for improvement, our industry is one that is in a state of constant flux with shifting benchmarks. As a customer communication platform, we consider it our responsibility to stay ahead of these changes, allowing you to concentrate on your core tasks. Each year, new avenues for customer service appear, and staying current requires ongoing software updates, team training, and process adjustments. It's essential to have a platform that can seamlessly integrate with these evolving channels and systems. Picture a solution where every new channel fits effortlessly alongside the existing ones. Customers now anticipate interactions that are quicker, more insightful, and better informed than ever before. This trend is unlikely to reverse; the expectations will continue to escalate as retailers rise to the challenge. To ensure maximum efficiency, it’s vital to incorporate time-saving features, integrations, and automation into your operations. Ultimately, your success hinges on your ability to adapt and innovate in this ever-evolving landscape.

Description

The current transformation in commerce presents unique hurdles for businesses aiming to adapt to the dynamic demands of the digital landscape. As customer expectations for swift delivery escalate, distributors are under increasing pressure to enhance their performance continuously. This entails managing multiple channels from a unified inventory, often with current or even fewer staff members, all while ensuring an outstanding customer experience at an accelerated and more efficient rate. While technology offers solutions to these challenges, it requires a high level of expertise to effectively navigate the complexities introduced by wearable devices, seamless integration among those devices, user accessibility, and the overarching goal of achieving a warehouse management solution that is "always on, always optimizing, and always up-to-date." Consequently, top companies around the globe are opting for Manhattan SCALE to streamline their distribution processes. Our company proudly sets the benchmark for cutting-edge, highly mobile warehouse management system (WMS) technology and innovation, ensuring that businesses can thrive in this competitive environment. By leveraging our advanced solutions, organizations can not only meet but exceed the evolving expectations of their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalara No 
Cleo Integration Cloud No 
Cybersource No 
Descartes MacroPoint No 
Easy Metrics No 
FourKites No 
Google Cloud Platform No 
Loadsmart No 
MarkMagic No 
Metapack No 
Oracle Cloud Infrastructure No 
Pathlock No 
ProShip No 
Rayven No 
ReverseLogix No 
SMC Platform No 
Trimble Connected Farm No 
Tymely No 
YardView No 
project44 No 

Integrations

Avalara Yes 
Cleo Integration Cloud Yes 
Cybersource Yes 
Descartes MacroPoint Yes 
Easy Metrics Yes 
FourKites Yes 
Google Cloud Platform Yes 
Loadsmart Yes 
MarkMagic Yes 
Metapack Yes 
Oracle Cloud Infrastructure Yes 
Pathlock Yes 
ProShip Yes 
Rayven Yes 
ReverseLogix Yes 
SMC Platform Yes 
Trimble Connected Farm Yes 
Tymely Yes 
YardView Yes 
project44 Yes 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Gnatta

Founded

2014

Country

United Kingdom

Website

www.gnatta.com

Vendor Details

Company Name

Manhattan Associates

Founded

1990

Country

United States

Website

www.manh.com/products/manhattan-scale

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

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