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features
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support

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Description

The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language.

Description

Rootle is a Voice AI Platform built around a KPI-first approach, beginning with clearly defined business outcomes and then designing conversations backward to achieve them. Instead of treating interactions as isolated touchpoints, Rootle orchestrates connected journeys across voice, WhatsApp, RCS, and email, ensuring every conversation contributes toward measurable business goals. By understanding user intent, maintaining context across channels, and dynamically adapting conversation paths, Rootle creates interactions that feel intelligent, responsive, and outcome-driven. Whether the objective is resolving a customer query, completing a transaction, qualifying a lead, or increasing conversions, Rootle ensures every step aligns with business priorities and customer needs. Unlike traditional automation systems that prioritize scale and call volume, Rootle focuses on business impact. It optimizes for completion rates, resolution quality, customer satisfaction, and conversion outcomes while continuously learning from interactions to improve performance over time. Designed for flexibility, Rootle adapts across industries including BFSI, education, eCommerce, hospitality, telecom, utilities, healthcare, logistics, and more. It supports diverse use cases such as onboarding, customer support, collections, reminders, bookings, retention, and lead qualification. Enterprise-ready by design, Rootle complies with Telecom Regulatory Authority of India regulations, follows Digital Personal Data Protection Act guidelines, supports Indian data residency requirements, and aligns with ISO standards to ensure strong security, privacy, compliance, and reliability across every customer interaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Zoho CRM Yes 
Amazon Connect Yes 
Ameyo by Exotel Yes 
Avaya Cloud Office Yes 
Exotel Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Google Calendar No 
HubSpot Customer Platform Yes 
Kaleyra Yes 
Knowlarity Yes 
LeadSquared No 
Microsoft Dynamics 365 Yes 
Salesforce No 
Twilio Yes 
WhatsApp Yes 
Zendesk Yes 
Zoho Marketing Automation No 
webhooks.io No 

Integrations

HubSpot CRM Yes 
Zoho CRM Yes 
Amazon Connect No 
Ameyo by Exotel No 
Avaya Cloud Office No 
Exotel No 
Freshdesk No 
Genesys Cloud CX No 
Google Calendar Yes 
HubSpot Customer Platform No 
Kaleyra No 
Knowlarity No 
LeadSquared Yes 
Microsoft Dynamics 365 No 
Salesforce Yes 
Twilio No 
WhatsApp No 
Zendesk No 
Zoho Marketing Automation Yes 
webhooks.io Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/assist365-bot-builder/

Vendor Details

Company Name

Rootle AI

Founded

2023

Country

India

Website

rootle.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

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Alternatives

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